Provide accurate location details
Share the collection point and destination, including a location pin when appropriate. Name a site contact who can clarify access and receiving arrangements. If there are several possible entrances, identify the one intended for the delivery.
Describe the site conditions
Tell the logistics team about known access restrictions, operating hours and any requirements imposed by the site. Ask what additional information they need to assess the arrangement. Do not assume a vehicle or unloading method is suitable before that assessment.
Clarify what the arrangement includes
Confirm whether collection, transportation, unloading or positioning is included in the proposal. Establish who is responsible for each part and what needs to be ready on site. Written confirmation helps reduce misunderstandings between the different parties involved.
Stay in contact as plans change
Keep the team informed if access, timing or the receiving contact changes. Confirm the agreed schedule and any outstanding requirements before dispatch. A shared understanding of the next step is more useful than an assumed delivery promise.